Refund Policy
30-Day Return Policy
You have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return:
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Item must be unused and in original condition
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Original tags must be attached
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Original packaging included
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Receipt or proof of purchase required
Return Process
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Contact us at support@mkhhy.store for return authorization
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If approved, we'll provide return instructions and shipping label
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Package items securely in original packaging
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Include completed return form
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Ship to provided return address
Non-Returnable Items
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Final sale items
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Used or damaged products
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Personalized or custom items
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Intimate apparel and swimwear
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Gift cards and downloadable products
Damages and Issues
Inspect your order upon delivery. Contact us immediately if item is:
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Defective or damaged
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Incorrect item received
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Missing parts or components
Exchanges
We do not offer direct exchanges. Return your item and place a new order for the desired product.
Refunds
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We inspect returns upon receipt
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You'll be notified of refund approval status
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Approved refunds processed within 3 calendar days
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Refunds issued to original payment method
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Bank processing times may vary
Late or Missing Refunds
If you haven't received your refund:
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Check with your bank first
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Contact your credit card company
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Allow time for processing
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Contact us at support@mkhhy.store if issue persists
Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Shipping Costs
Return shipping costs are customer's responsibility unless return is due to our error.
Contact
For return questions: support@mkhhy.store
Response time: Within 48 business hours